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Responsible Gaming

Play Smart at 98game — Responsible Gaming Tools for Pakistan

Betting should be entertainment — something you enjoy, not something that stresses you out or strains your finances. At 98game we take responsible gaming seriously and give every Pakistani player the tools to stay in control, from the very first deposit.

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What Responsible Gaming Actually Means at 98game

A lot of gaming platforms put a responsible gaming page on their website because they have to — a few paragraphs, a couple of links, and then they move on. 98game takes a different approach. Responsible gaming is built into the way the platform works, not bolted on as an afterthought.

What does that mean practically? It means every 98game account comes with a full set of responsible gaming tools — deposit limits, loss limits, session timers, cooling-off periods, and self-exclusion — that are accessible from within your account settings at any time, at no charge, and that take effect immediately once set. We don't make you wait 24 hours to reduce your limit. We don't send you promotional messages if you've set a self-exclusion. We don't treat responsible gaming controls as a problem to be minimised.

We believe that betting is entertainment. Like any form of entertainment, it has a cost — the stakes you wager. The difference between recreational betting and problematic gambling usually comes down to whether those costs stay within a budget you've consciously decided on in advance, or whether they start to exceed what you can genuinely afford and begin to affect other parts of your life.

The tools on this page exist to help you stay on the right side of that line. Whether you're a new player wanting to set sensible starting limits or someone who recognises that betting has become a problem and needs to step away, 98game has what you need — and will act on your request immediately.

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Player Tools

Five Responsible Gaming Tools Available to Every 98game Player

All of these tools are free, available inside your account settings, and take effect immediately when you set them. No waiting periods for restrictions.

Deposit Limits

Set a maximum amount you can deposit into your 98game account over a daily, weekly, or monthly period. Once set, the limit applies immediately. If you try to deposit more than your limit allows, the transaction will be declined. You can choose any PKR amount as your limit — there's no minimum threshold required.

Reducing a limit: Takes effect immediately.
Increasing a limit: Subject to a 7-day cooling-off period before the increase applies.

Loss Limits

A loss limit caps the total amount you can lose within a set period — daily, weekly, or monthly. Once you reach your loss limit, you will not be able to place further bets or play casino games until the period resets. Loss limits are calculated on net losses, meaning deposits minus withdrawals and winnings within the period.

Reducing a limit: Takes effect immediately.
Increasing a limit: Subject to a 7-day cooling-off period.

Session Time Limits

Set a maximum time you want to spend on 98game in a single session. When you reach your limit, you will receive a clear alert and the option to end your session. Session time limits are a useful way to prevent the kind of extended, unplanned play that can happen when you get absorbed in a live match or a casino game.

Available periods: 30 minutes, 1 hour, 2 hours, 4 hours, or a custom duration you set yourself.

Cooling-Off Period

A cooling-off period is a short-term break from 98game. You can set a cooling-off period of 24 hours, 48 hours, 7 days, or 30 days. During a cooling-off period, your account is suspended — you cannot log in, deposit, or bet. When the period ends, your account automatically reactivates. This is not the same as self-exclusion.

Good for: Taking a planned break after a losing run, or stepping away during a stressful period without committing to a long-term exclusion.

Self-Exclusion

Self-exclusion is a serious, longer-term step for players who feel their gambling has become a problem. You can self-exclude for 6 months, 1 year, 2 years, 5 years, or permanently. During self-exclusion, your account is fully suspended, all marketing communications from 98game are stopped, and you cannot reactivate your account before the exclusion period ends.

Important: Permanent self-exclusion cannot be reversed under any circumstances. Short-term exclusions cannot be shortened once set. Takes effect immediately on request.

Reality Checks

Reality checks are periodic on-screen notifications that tell you how long you have been playing and how much you have won or lost in the current session. They appear at intervals you set — every 15, 30, 45, or 60 minutes. Reality checks are designed to interrupt autopilot play and give you the information you need to make a conscious decision about whether to continue.

Opt in: From your account settings under Responsible Gaming preferences. Recommended for all new players.

How to set any of these tools: Log in to your 98game account → go to Account Settings → select Responsible Gaming → choose the tool you want to activate → set your parameters and confirm. All changes take effect immediately. For self-exclusion, you can also contact the support team at support@98game.onl and we will process it for you within the hour.

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Know the Signs

Warning Signs That Betting May Have Become a Problem

Most people who bet do so safely and within their means. But betting can become problematic for some people — often gradually, and not always in ways that are obvious at first. These are the signs worth watching for, in yourself or in someone you care about.

Betting with money you can't afford to lose

Using money set aside for rent, utility bills, food, or other essentials to fund betting. Or borrowing money from family, friends, or financial services to place bets.

Chasing losses

Placing more bets specifically to try to recover money already lost, rather than betting for enjoyment. The feeling that you need to "win back" what you've lost is one of the most common signs of a problem.

Hiding your betting from people close to you

Lying to family members about how much you're betting or losing. Feeling the need to conceal your activity suggests you may already recognise it has become excessive.

Betting affecting your mood and daily life

Feeling anxious, irritable, or depressed when you can't bet, or when you lose. Spending significant time thinking about betting when you should be focused on work, family, or other responsibilities.

Unable to stop even when you want to

Repeatedly trying to cut down or stop betting and being unable to do so. Making promises to yourself about stopping and not being able to keep them.

Needing to bet more to get the same feeling

Progressively increasing the size of your bets over time in order to experience the same excitement. This escalation pattern is a warning sign worth taking seriously.

Self-Assessment

Quick Check — Is Your Betting Under Control?

Answer these five short questions honestly. This is not a clinical tool — it's a quick self-check to help you reflect on your betting habits.

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Getting Help

If You Think Betting Is Becoming a Problem — What to Do

Recognising that betting has become a problem, or even that it's heading that way, takes honesty and courage. The steps below are practical and straightforward. You don't have to wait until things are serious before taking action — the earlier you act, the easier it is to get back in control.

1
Set limits or self-exclude on 98game immediately

Go to Account Settings → Responsible Gaming and activate a deposit limit, loss limit, cooling-off period, or self-exclusion. These take effect straight away. If you want to self-exclude but aren't sure how, email support@98game.onl and we'll do it for you within the hour.

2
Talk to someone you trust

Telling a family member or close friend what's going on is difficult but important. Having support from people around you makes a real difference. It also makes it harder to undo the limits you've set, because someone who knows will hold you accountable.

3
Review your finances honestly

Look at your bank statements and assess how much you've spent on betting over the past month and the past three months. If the total surprises or worries you, that's useful information. Write down a realistic monthly budget for entertainment that you can stick to.

4
Seek professional support if needed

If you feel you can't control your betting on your own, professional support is the right next step. Counselling and support services are available in Pakistan. Your GP, a community health centre, or a mental health professional can help you access these services. There is no shame in asking for support — the only thing that matters is getting better.

Contact 98game support: If you need help activating any responsible gaming tool, or if you want to self-exclude and need assistance, email support@98game.onl at any time. Our team is available 24/7 and will treat your request with complete confidentiality.

Our Pledges

What 98game Pledges to Every Pakistani Player

Responsible gaming isn't a policy document at 98game — it's a set of active, specific commitments we hold ourselves to every day.

1
We will never market to players who have self-excluded

The moment a self-exclusion is set on a 98game account, that player is immediately removed from all marketing lists. No promotional emails, no SMS offers, no re-engagement campaigns. This happens automatically and without exception.

2
We will make limits easy to set and impossible to ignore

Responsible gaming tools at 98game are in plain sight within account settings — not buried in a footnote. Setting a limit takes less than two minutes and confirmation is immediate. We actively remind new players that these tools exist.

3
We will enforce the 18+ rule absolutely

Every 98game account is subject to age verification. Accounts suspected of belonging to minors are suspended pending verification. No exceptions are made. If verification cannot be completed, the account is closed and funds returned to the verified owner.

4
We will train our support team to handle responsible gaming sensitively

Any 98game support team member who receives a responsible gaming query — whether about setting a limit or requesting self-exclusion — is trained to handle it promptly, confidentially, and without judgement. Your request will be prioritised.

5
We will never reverse or delay a responsible gaming restriction

Once you set a limit or self-exclusion, 98game will not try to talk you out of it, offer you a bonus to reconsider, or delay activation. Restrictions take effect immediately and cannot be loosened at the request of the player until the cooling-off period has genuinely elapsed.

6
We will keep improving our responsible gaming tools

Responsible gaming is a developing area and 98game commits to continuously reviewing and improving the tools available to players. We welcome feedback from players about what works and what could be better — send suggestions to support@98game.onl.

FAQs

Responsible Gaming Questions Pakistani Players Ask Most

Straightforward answers to the questions we hear most often about responsible gaming at 98game.

Immediately. When you set a deposit limit in your 98game account settings, it applies to your very next deposit attempt. If you try to deposit more than the limit allows, the transaction will be declined — even if it is just minutes after you set the limit. There is no activation delay for restrictions. Note that if you later want to increase a deposit limit, there is a 7-day cooling-off period before the higher limit takes effect.

No. Once a self-exclusion is set at 98game, it cannot be shortened or reversed until the full exclusion period has elapsed. This is a deliberate feature, not a limitation. The whole point of self-exclusion is to remove the option to play for the period you've chosen. During that time, your account remains fully suspended and you cannot access it regardless of the reason. Permanent self-exclusion is irreversible under any circumstances.

No. The moment your self-exclusion takes effect, you are automatically removed from all 98game marketing communications — emails, SMS, and any other promotional channel. This happens without you needing to separately unsubscribe. You will still receive essential transactional messages such as your exclusion confirmation email, but no promotional content whatsoever for the duration of your exclusion period.

A cooling-off period is a short-term pause — 24 hours, 48 hours, 7 days, or 30 days — after which your account automatically reactivates and you can use 98game as normal. It's designed for players who want a planned break without committing to a longer absence. Self-exclusion is more serious — it lasts a minimum of 6 months and is intended for players who recognise that their gambling has become a problem and need a more definitive period away from the platform.

98game takes third-party responsible gaming requests seriously. If you are concerned about a family member's gambling, please contact us at support@98game.onl with as much detail as you can provide — including the account holder's name and registered contact details if known. Our responsible gaming team will review the information and take appropriate action. Please note that for privacy reasons we may not be able to confirm account details to third parties, but we will investigate all credible reports.

The minimum age for any 98game account is 18 years. Date of birth is collected at registration and must be accurate — providing a false date of birth is a breach of the Terms and Conditions. 98game carries out identity verification checks that include age verification. Accounts where age cannot be confirmed are suspended pending documentation. Any account found to belong to a person under 18 is closed immediately, with all activity voided and balances returned where applicable.

Ready to Play Responsibly at 98game?

Create your account, set your deposit limit from day one, and enjoy PSL cricket, live Baccarat, Andar Bahar, and Aviator — all in PKR, all with full responsible gaming controls built in.

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18+ only · Gambling involves financial risk · Play within your means