Help Centre

FAQ – 98game Pakistan Betting & Casino Questions

Everything Pakistani 98game players ask about deposits, withdrawals, cricket betting, Aviator, casino games, bonuses, and account support — answered clearly in one place.

All Account Deposits Withdrawals Betting Casino Bonuses Responsible Gaming
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Account & Registration

Go to 98game.onl and click Register. The sign-up form has three steps: account details (username, email, mobile number, password), personal details (full name, date of birth, city), and preferences (payment method, bonus preference, terms agreement). The whole process takes under two minutes. Once submitted, you'll receive a verification email and SMS — confirm both and your 98game account is active. There are no joining fees.

You must be 18 years of age or older. 98game collects your date of birth at registration and may request identity verification at any point. Accounts found to belong to under-18s are closed immediately with all activity voided. There are no exceptions to this rule.

No. Each person may hold exactly one 98game account. Registering multiple accounts — for any reason, including attempting to claim bonuses more than once — is a breach of the Terms and Conditions. Duplicate accounts will be closed and any winnings associated with them may be voided.

Click "Forgot password?" on the 98game login page. Enter the email address on your account. A reset link will arrive within a few minutes — check spam if you don't see it. The link expires in 30 minutes. If you still can't access your account, email support@98game.onl and the team will help you verify your identity and regain access.

Yes. 98game may require identity verification before processing withdrawals or at any time during account review. Accepted documents include a valid Pakistani CNIC (Computerised National Identity Card), passport, or driving licence. Verification is carried out to comply with anti-money-laundering requirements and to confirm you are 18 or older. Documents can be submitted through your account settings or by emailing support@98game.onl.

For security reasons, changes to the email address or mobile number registered on a 98game account require identity verification. Log in, go to Account Settings, and request the change. You'll be sent a verification prompt to confirm the update. If you no longer have access to the current contact details, contact support@98game.onl and provide identity documentation to proceed.
Deposits & Payments

98game accepts Easypaisa, JazzCash, NayaPay, SadaPay, IBFT bank transfer, and Visa/Mastercard debit or credit cards. All deposits are processed in Pakistani Rupees (PKR). Mobile wallet deposits (Easypaisa, JazzCash, NayaPay, SadaPay) are the fastest option and typically credit to your 98game balance within seconds.

The minimum deposit at 98game is Rs 300 via Easypaisa or JazzCash. For NayaPay and SadaPay the minimum is Rs 500. For IBFT bank transfer and Visa/Mastercard the minimum is Rs 1,000. There is no maximum deposit limit for most methods, though very large deposits may require additional verification.

Mobile wallet deposits (Easypaisa, JazzCash, NayaPay, SadaPay) normally credit instantly. IBFT transfers may take up to 2 hours during banking hours. If your deposit has not appeared after these timeframes, take a screenshot of the payment confirmation from your banking app and email it to support@98game.onl with your 98game username. The team will investigate and credit your balance if the payment is confirmed.

98game does not charge any fees on deposits from its side. However, your payment provider (Easypaisa, JazzCash, your bank, etc.) may apply their own transaction charges. Check your mobile wallet or bank terms for any applicable fees before initiating a transfer. The amount credited to your 98game balance will be the amount received by 98game after any provider-side deductions.

No. 98game operates exclusively in Pakistani Rupees (PKR). All deposits, bets, winnings, and withdrawals are denominated in PKR. This makes it straightforward for Pakistani players to track their spending — there are no hidden currency conversion fees or exchange rate surprises. The PKR-only policy is one of the reasons 98game has become the preferred choice for players across Pakistan.
Withdrawals

Log in to your 98game account, go to the Cashier or Withdrawal section, select your preferred method (Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, or Visa/Mastercard), enter the amount, and confirm. You'll receive a confirmation message once the withdrawal is submitted. The funds are sent to the same payment method you used to deposit, in most cases. If you need to withdraw to a different method, contact support@98game.onl first.

Easypaisa and JazzCash withdrawals are typically processed within 15–30 minutes during business hours. NayaPay and SadaPay withdrawals usually complete within 1 hour. IBFT bank transfers may take up to 24 hours depending on your bank. Visa/Mastercard withdrawals can take 1–3 business days. During busy periods or if additional verification is required, processing times may be slightly longer.

The minimum withdrawal at 98game is Rs 500 for Easypaisa and JazzCash. For other methods the minimum is Rs 1,000. You must have completed any applicable bonus wagering requirements before withdrawing funds that were credited as part of a bonus. If your withdrawal is blocked, check your account for any active bonus wagering conditions.

Common reasons include: incomplete identity verification (KYC), active bonus wagering requirements not yet met, the withdrawal amount exceeding your available balance, or a mismatch between the account name and the payment method name. Log in to your 98game account and check for any notifications or pending verification requests. If the reason is unclear, contact support@98game.onl with your account username and withdrawal reference number.
Sports Betting & Cricket
98game

98game covers the Pakistan Super League (PSL), international T20Is, ODIs, and Test matches. Markets include match winner, toss winner, top batsman, top bowler, total runs in an over, number of sixes, player of the match, method of dismissal, and many more. In-play (live) betting is available during matches with odds updated ball by ball. All cricket bets are placed and settled in PKR.

Yes. 98game offers football betting on major leagues including the English Premier League, La Liga, Bundesliga, Serie A, and UEFA Champions League, as well as international competitions. Markets include match result (1X2), both teams to score, over/under goals, correct score, first goalscorer, Asian handicap, and more. Live in-play football betting is also available.

The minimum bet at 98game is Rs 50 on most sports betting markets. Some markets, particularly in-play or special events, may have a slightly higher minimum. Maximum bet limits vary by market and event — these are displayed on the bet slip before you confirm your stake. All bets are placed in PKR.

If a match is abandoned or cancelled before the result can be determined, most bet types are voided and the full stake is returned to your 98game balance in PKR. For in-play bets, settlements depend on how much of the match was played and the specific market rules. For cricket, the DLS (Duckworth–Lewis–Stern) method is used for rain-affected matches where applicable. Full market-specific rules are available in the Terms and Conditions.

In-play betting allows you to place bets on a match while it is in progress. Log in to your 98game account, go to the Sports section, and look for events marked "Live". Odds update in real time based on what's happening in the game. Note that odds can change quickly — confirm your bet slip before submitting. During high-traffic moments (e.g. wickets in cricket, goals in football), there may be brief delays in market updates.
Casino, Aviator & Games
98game

Aviator is a multiplier crash game available on 98game's Aviator page. At the start of each round, a plane takes off and a multiplier begins to climb from 1×. You can place up to two bets per round. Cash out before the plane flies away and your stake is multiplied by the current multiplier when you cash out. If the plane flies away before you cash out, the bet is lost. Each round is determined by a provably fair random algorithm — no round is predictable. You can see recent multiplier history on screen. Minimum stake starts from Rs 20.

98game offers live Baccarat with real dealers streaming in real time 24/7. To play, log in, go to the Casino section, and choose a Baccarat table. You bet on either Player, Banker, or Tie before the cards are dealt. The hand closest to 9 wins. Aces count as 1, cards 2–9 count at face value, and 10s and face cards count as 0. If a hand's total exceeds 9, only the second digit counts (e.g. 15 = 5). Stakes start from Rs 100 per hand.

Andar Bahar is a popular South Asian card game. A joker card is placed face up in the centre. Cards are then dealt alternately to two sides — Andar (inside) and Bahar (outside). You bet on which side will receive a card matching the joker's rank first. It's fast-paced, simple to learn, and runs on 98game's live casino 24 hours a day. Minimum stake is Rs 100.

Virtual Sports at 98game are computer-generated simulations of cricket, football, and other sports that run continuously, 24 hours a day. Unlike real matches, there's no waiting for fixtures — a new virtual match starts every few minutes. Bet markets are similar to real sports: match winner, total goals/runs, correct score, etc. Results are determined by a certified random number generator. Minimum bet is Rs 50.

Yes. All 98game casino games — including Aviator, Baccarat, Andar Bahar, Roulette, and slots — use certified random number generators (RNG) or are supplied by reputable live casino providers. Crash games like Aviator are provably fair, meaning you can verify the outcome of each round using publicly available cryptographic methods. RNG-based games are tested by independent auditors to ensure long-term statistical fairness.
Bonuses & Promotions
98game

New 98game accounts are eligible for a welcome bonus on their first qualifying deposit. The bonus is credited to your account balance in PKR and applies across sports betting, casino games, and Aviator. The exact bonus percentage and maximum amount are displayed on the deposit page at the time you register. Bonus availability may vary — check your account for current offers after you register.

Wagering requirements specify how many times you need to bet the bonus amount (or bonus + deposit, depending on the promotion) before the bonus converts to withdrawable cash. For example, a Rs 1,000 bonus with a 10× wagering requirement means you need to place Rs 10,000 in total bets before you can withdraw the bonus winnings. Progress is tracked in your account's Bonus section. Different games may contribute different percentages toward the wagering requirement — check individual bonus terms for details.

Beyond the welcome bonus, 98game regularly runs cashback offers on casino losses, reload bonuses on subsequent deposits, and special promotions tied to major cricket tournaments like the PSL and international T20 series. Eid and other seasonal promotions are also offered throughout the year. All current promotions are listed in the Promotions section of your 98game account after you log in. Bonus terms vary by promotion.

Yes. During registration you can choose not to apply a bonus to your first deposit. Likewise, individual promotions can be declined. If you prefer to play without bonus conditions (so that all winnings are immediately withdrawable without wagering requirements), simply do not opt in to any bonus offer. To remove an active bonus from your account, contact support@98game.onl — the team can advise on your options depending on your current bonus status.
Responsible Gaming

Log in to your 98game account → Account Settings → Responsible Gaming. You can set daily, weekly, or monthly deposit limits and loss limits from there. Limits take effect immediately when set. If you want to reduce a limit, the new lower limit applies straight away. If you want to increase a limit, there is a 7-day cooling-off period before the increase takes effect. See the Responsible Gaming page for full details on all available tools.

Go to Account Settings → Responsible Gaming → Self-Exclusion and choose your exclusion period: 6 months, 1 year, 2 years, 5 years, or permanently. The exclusion takes effect immediately. You will not be able to log in or deposit during the exclusion period. All marketing from 98game will also stop. If you want to self-exclude but need help, email support@98game.onl and the team will process it for you within the hour. Permanent self-exclusion cannot be reversed.

A cooling-off period (24 hours, 48 hours, 7 days, or 30 days) is a short-term break. Your account suspends for the chosen period and then automatically reactivates. It's good for taking a planned break without committing to a longer absence. Self-exclusion is more serious and is intended for players who recognise their gambling has become problematic. Self-exclusion periods are much longer (minimum 6 months) and cannot be shortened once set.
Technical & Mobile

98game is fully optimised for mobile browsers on both Android and iOS. You can access the complete platform — sports betting, live casino, Aviator, your account, deposits, and withdrawals — through your phone's browser without needing to download anything. A dedicated app may be available — check the 98game website for the latest information on any available app downloads for Pakistani users.

First, check your internet connection and try refreshing the page. Clear your browser cache and cookies, then try again. If you're on Wi-Fi, try switching to mobile data or vice versa. Make sure your browser is up to date — Chrome, Firefox, and Safari are recommended. If the site still won't load, there may be a temporary maintenance window — check your email for any maintenance notifications from 98game, or contact support@98game.onl.

The 98game support team is available 24 hours a day, 7 days a week. Email support@98game.onl with your username and a description of the issue — response times are typically fast. Live chat is also available from within your account when you're logged in. For responsible gaming emergencies (self-exclusion, account closure), email support is prioritised and handled as quickly as possible.

Still Need Help?

Can't find what you're looking for in the FAQ? The 98game support team is available around the clock and can help with any account, payment, or game-related question.

Email Support
support@98game.onl
Live Chat
Available when logged in
Response Time
Typically under 30 minutes

18+ Only. Betting involves financial risk. If you or someone you know has a gambling problem, visit the Responsible Gaming page for tools and support.


Why 98game

What Makes 98game the Go-To Platform for Pakistani Players

Still deciding? Here's a quick summary of what 98game offers players across Pakistan — from PSL cricket to live casino, all in PKR.

Easypaisa & JazzCash — No Bank Needed

Deposit and withdraw using the apps already on your phone. Easypaisa and JazzCash deposits credit within seconds. No bank account required for basic transactions. Minimum deposit just Rs 300.

Complete PSL & Cricket Coverage

Every PSL match, every international fixture. Bet in-play ball by ball, or pre-match across dozens of markets. All in PKR with live odds that update throughout each game.

Aviator & Crash Games Available 24/7

Pakistan's most popular crash game runs every minute, day and night. Stake from Rs 20, watch the multiplier climb, and cash out at the right moment. Provably fair results.

Live Casino — Baccarat & Andar Bahar

Real dealers, live tables, all day and night. Baccarat from Rs 100 a hand. Andar Bahar — the South Asian classic — running continuously. Full casino library also includes Roulette, Blackjack, and more.

Secure Login with SMS OTP Option

256-bit SSL on every connection. Optional two-factor authentication via Pakistani mobile OTP. Automatic session timeout on inactivity. Your 98game account and balance are protected at all times.

24/7 Support for Pakistani Players

Live chat inside your account and email support at support@98game.onl, around the clock. The team understands Pakistani payment methods and local queries — response time is typically under 30 minutes.

Ready to Join 98game? Register Takes Under Two Minutes

Create a free account, deposit from Rs 300 via Easypaisa or JazzCash, and get your welcome bonus. PSL cricket, Aviator, live Baccarat — all in PKR, always on.

18+ only · Gambling involves financial risk · Responsible Gaming