Your privacy is important to us. This Privacy Policy explains in plain terms exactly what data 98game collects from Pakistani players, why we collect it, how we protect it, and what rights you have over it. Please read it before creating an account.
These are the principles that guide how 98game handles every piece of data associated with your account.
Every connection to 98game is encrypted using industry-standard 256-bit SSL. This covers your login sessions, deposit and withdrawal transactions, and any personal data transmitted between your device and 98game servers. Your data is never sent in plain text.
98game does not sell, rent, or trade your personal data to third-party marketers or data brokers. Your name, phone number, CNIC details, payment information, and betting history are used only for the purposes described in this Privacy Policy — nothing else.
We only collect data that is genuinely necessary to operate the 98game platform securely and to comply with our legal obligations. We do not collect data speculatively or build detailed profiles beyond what is required to run your account and meet regulatory requirements.
You have the right to access, correct, export, and in most cases delete the personal data 98game holds about you. These are not theoretical rights — requests submitted to support@98game.onl are actioned within 30 days. Details are in Section 9 of this policy.
Payment transactions at 98game — whether via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, or Visa/Mastercard — are processed through secure, compliant payment channels. 98game does not store full card numbers or full payment wallet credentials on its own servers.
In the unlikely event of a data breach that may affect your personal information, 98game will notify affected account holders promptly. We will explain what data was involved, what we have done in response, and what steps you can take to protect yourself.
This Privacy Policy applies to the 98game platform, operated at 98game.onl. 98game is an online sports betting and casino platform serving Pakistani players. When this policy refers to "98game", "we", "us", or "our", it means the entity responsible for operating the 98game platform and processing the personal data of registered account holders.
For the purposes of this Privacy Policy, 98game is the data controller for all personal information collected from you in connection with your use of the platform. This means we determine why and how your personal data is processed. If you have any questions about this Privacy Policy or about your personal data, you can contact us at support@98game.onl.
This Privacy Policy covers the 98game website, all associated mobile-browser experiences, customer support interactions, and marketing communications. It does not cover third-party websites or services that may be linked from 98game. We are not responsible for the privacy practices of any external sites.
98game collects the following categories of personal data from players who create and use an account on the platform:
We do not collect: Full card numbers, full CVV codes, or complete payment wallet PINs or passwords. Payment transactions are processed through secure third-party payment channels. 98game only retains partial payment identifiers sufficient to match transactions to your account.
98game collects personal data through three main channels:
The majority of your personal data is provided by you directly when you register a 98game account, complete identity verification, make a deposit, request a withdrawal, set responsible gaming limits, or contact customer support. You choose what information you provide in these interactions.
When you log in and use the 98game platform, certain technical data is collected automatically by our servers. This includes your IP address, device and browser information, session timing data, and the actions you take within the platform such as pages viewed and bets placed. This data is collected primarily for security monitoring, fraud prevention, and platform performance optimisation.
98game uses cookies and similar technologies as described in Section 7 of this policy. Cookies are small text files stored on your device by your browser. They help the platform remember your session, apply your preferences, and function correctly across pages.
98game uses the personal data we collect for the following specific purposes. We do not use your data for any purpose not listed here without first obtaining your consent or updating this Privacy Policy.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account registration and management | Identity, Contact | Contract |
| Age and identity verification (18+) | Identity, Documents | Legal obligation |
| Processing PKR deposits and withdrawals | Financial, Identity | Contract |
| Settling bets and casino game outcomes | Account, Activity | Contract |
| Fraud detection and prevention | Technical, Financial, Identity | Legitimate interest |
| Anti-money laundering compliance | Identity, Financial | Legal obligation |
| Responsible gaming monitoring | Activity, Account | Legal obligation |
| Customer support | All categories as relevant | Contract |
| Platform security and maintenance | Technical | Legitimate interest |
| Promotional communications (with consent) | Contact, Activity | Consent |
98game processes your personal data only where there is a valid legal basis for doing so. The legal bases we rely on are:
98game does not sell, rent, or trade your personal data. We share your data only in the following limited circumstances, and only to the extent necessary for the specific purpose:
To process your PKR deposits and withdrawals, we share the minimum necessary data with payment service providers including Easypaisa, JazzCash, NayaPay, SadaPay, and our IBFT and card processing partners. These providers are contractually obligated to handle your data securely and use it only for payment processing.
Where enhanced identity verification is required, 98game may use a third-party identity verification service to verify documents you submit. These services process your data on our behalf and are bound by strict data processing agreements.
98game will disclose personal data to law enforcement agencies, financial regulators, or other authorities where required to do so by applicable law, a court order, or to protect the legitimate interests of 98game or other platform users in connection with suspected fraud or criminal activity.
We use carefully selected third-party service providers for functions such as server hosting, security monitoring, and customer support tooling. These providers act as data processors under contract and may only access your data to perform their specific service functions.
Important: In every case where 98game shares your data with a third party, we require that party to maintain appropriate security standards and to use your data only for the specific purpose for which it was shared. We do not permit third-party use of your data for their own marketing or commercial purposes.
98game uses cookies and similar browser storage technologies to make the platform function correctly and to improve your experience. Here is a breakdown of the cookie types used:
These cookies are essential for the 98game platform to operate. They maintain your login session, preserve your bet slip contents, and ensure security features function correctly. These cookies cannot be disabled without breaking core platform functionality.
Functional cookies remember your preferences — such as display settings and previously used payment methods — to save you re-entering information each time you visit. These are set only after you have logged in.
With your consent, 98game uses analytics tools to understand how players use the platform — which pages are visited, how long sessions last, and where players encounter difficulties. This data is used to improve the platform and is collected in aggregate form that does not identify individual players.
You can withdraw your consent to non-essential cookies at any time by adjusting your browser settings to block or delete cookies. Note that blocking strictly necessary cookies will affect your ability to use the 98game platform.
98game retains your personal data for as long as is necessary for the purposes described in this policy and to comply with applicable legal and regulatory obligations. The general retention periods we apply are:
When data is no longer required, 98game deletes it securely or anonymises it so it can no longer be associated with you as an individual.
As a 98game account holder, you have the following rights in relation to your personal data. These are genuine rights — not vague promises. You can exercise any of these rights by contacting us at support@98game.onl.
You can request a copy of all personal data 98game holds about you. We will provide this within 30 days of receiving a valid request. The copy will be provided in a readable format.
If any personal data we hold about you is inaccurate or incomplete, you can ask us to correct it. For most account details, you can update these directly in your account settings. For identity and verification data, contact support.
You can request that 98game delete your personal data. We will action this where there is no overriding legal or regulatory obligation requiring us to retain the data. Note that financial transaction records must be retained for 5 years by law and cannot be deleted on request during this period.
You can ask 98game to restrict the processing of your data — for example, while a complaint or query about accuracy is being resolved. During a restriction, we will store your data but not actively use it except for the purpose of resolving the restriction.
Where we process your data on the basis of consent or contract, you can request a copy of your data in a machine-readable format that you can transfer to another service provider.
You can object to processing carried out on the basis of legitimate interests. We will assess your objection and stop or restrict the processing unless we have a compelling legitimate reason that overrides your interests.
To exercise any of these rights, email support@98game.onl with the subject line "Data Rights Request" and a description of what you are requesting. We will acknowledge your request within 5 business days and complete it within 30 days. Identity verification may be required before we can fulfil certain requests.
98game is strictly for adults aged 18 and over. We do not knowingly collect any personal data from individuals under the age of 18. Age verification is a mandatory part of the 98game registration and verification process. If we become aware that we have collected personal data from a person under 18, we will immediately close that account, void any associated activity, and delete the data collected.
If you believe a minor may have created an account at 98game, please contact us immediately at support@98game.onl. We treat reports of underage access with the highest priority and will act swiftly to investigate and close any such accounts.
98game applies multiple layers of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These measures include:
No security system is completely infallible. While 98game takes all reasonable and practicable measures to protect your data, we cannot guarantee absolute security against all possible threats. In the event of a data breach that affects your personal data, we will notify you promptly as described in our commitments above.
If you consent to receive marketing communications from 98game during or after registration, we may send you information about promotions, bonuses, new games, and other 98game offers. Marketing messages may be sent via email or SMS to the contact details registered on your account.
You can withdraw your consent to receive marketing communications at any time by:
Withdrawal of marketing consent does not affect your ability to use the 98game platform or receive transactional communications — such as deposit confirmations, withdrawal notifications, and account security alerts — which are sent regardless of marketing preferences because they are necessary to operate your account.
Note: Withdrawing marketing consent takes effect within 5 business days. If you receive a marketing message after submitting an unsubscribe request, it may have been in transit before your request was processed. If you receive messages more than 5 days after unsubscribing, contact support@98game.onl.
98game may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the services we provide. When a change is material — meaning it significantly affects how we handle your data or your rights — we will notify you by email and display a prominent notice on the 98game platform at least 14 days before the change takes effect.
For minor, non-material changes — such as clarifications or updated contact details — we will update the "Last updated" date at the top of this policy without individual notification. We recommend checking this page periodically to stay informed of any updates.
Continuing to use 98game after a change to this Privacy Policy takes effect constitutes your acknowledgement of the updated policy. If you do not agree with a change, you should stop using the platform and may request account closure in accordance with the Terms and Conditions.
If you have any questions, concerns, or requests relating to this Privacy Policy or how 98game handles your personal data, please contact us using the details below. We take all privacy enquiries seriously and aim to respond within 5 business days.
Email: support@98game.onl
Subject line for data requests: "Data Rights Request"
Subject line for privacy queries: "Privacy Policy Enquiry"
If you are not satisfied with our response to a privacy concern, you have the right to raise the matter through appropriate regulatory channels in your jurisdiction. Details of relevant complaint bodies are available upon request from our support team.
This Privacy Policy was last reviewed and updated in January 2025. It forms part of your overall agreement with 98game alongside the Terms and Conditions and the Responsible Gaming Policy.
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